Get in Touch

We'd love to hear from you. Reach out with questions, feedback, or support needs.

Send Us a Message

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Other Ways to Reach Us

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📞
Phone

+31-640273004

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Address

Heemraadssingel 93
Rotterdam, Zuid-Holland 3022 CA
Netherlands

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Company

Parq Casino Development B.V.
Account Holder: Arsalan Nieuwkoop

Frequently Asked Questions

Quick answers to common questions

How do I download the app?

Parq Casino Playbook is available exclusively on the Apple App Store. Simply search for "Parq Casino Playbook" or click the download button on our website.

Is the app free?

The app is free to download with basic features available. Premium features and advanced playbooks may require a subscription or one-time purchase.

Can I use the app offline?

Yes! Once you've downloaded the learning materials, you can access them offline. Some features like progress syncing require an internet connection.

Does the app involve real money gambling?

No. Parq Casino Playbook is strictly educational. It does not involve real money gambling, betting, or wagering. You cannot win real money or prizes through the app.

Which games can I learn?

Currently, the app covers popular casino table games including Blackjack and Roulette, with more games being added regularly. Each game has comprehensive playbooks and interactive scenarios.

How do I report a bug or issue?

Please use the contact form above or email us at support@parqcasino.app with details about the issue, including your device model and iOS version.

How can I request a new feature?

We love hearing from our users! Send us your feature requests through the contact form or email. We consider all feedback in our development roadmap.

Support Resources

Additional ways to get help

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Documentation

Browse through our help documentation and guides to find answers to common questions and learn how to use all features.

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In-App Support

Access support directly within the app. Navigate to Settings > Help & Support to submit a ticket or browse FAQs.

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App Store Reviews

Leave a review on the App Store to share your experience. We read all reviews and use feedback to improve the app.

Business Hours

When you can expect to hear from us

Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed

We typically respond to inquiries within 24-48 hours during business days. For urgent technical issues, please mention "URGENT" in your subject line.

Ready to Start Learning?

Download Parq Casino Playbook today and master casino games step by step

📱 Download Free on App Store